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FX Order Watch - Place Instruction

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    • 1.Place Instruction,Completed
    • 2.Review,Current step
    • 3.Complete

    FX Order Watch


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    Sources of historical rates and charts are from third-party market data providers. The rates are indicative only, and will not be used for watching your orders or execution. Target Rate for order execution or rate alert will be checked against the prevailing customer specific rate quoted by the Bank.

    'CNY' refers to deliverable Renminbi in the offshore market for this service.

    Place Instruction

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    Expiry Date (mm/dd/yyyy)



    Transfer From:

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    Enter either mobile number or email or both

    HK Mobile Number (852):

    Email:

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    Please note that the mobile number and/or email address that you have provided here will only be used for this FX Order Watch or FX Rate Alerts and will not be used to update any of your record with the bank or any other FX Order Watch or FX Rate Alerts. You will need to provide the mobile number and email address every time when you place a new FX Order Watch or new FX Rate Alerts.


    Important notes:

    Unless redefined, defined terms specified below have the same meanings as used in the Terms and Conditions for FX Order Watch Trading Services and FX Rate Alerts Service. All the date / time specified below are of Hong Kong time zone unless specified.


    1) FX Order Watch can be placed via HSBC Internet Banking or HSBC Mobile Banking at any time except for system maintenance hours (9:05 pm to 9:15 pm on Monday to Friday, 5:25 am to 5:35 am on Tuesday to Sunday, 6:05 pm to 6:15 pm on Saturday and 3:00 am to 6:00 am on every Sunday); Setting up FX Rate Alerts and cancellation of FX Order Watch or FX Rate Alerts may not be accepted between 3:00 am to 6:00 am on every Sunday.

    2) The checking of Target Rate for order execution or rate alert is available from 5:00 am Monday to 4:00 am or 5:00 am Saturday (4:00 pm Friday New York Time) every week, except 25 Dec 3:00 pm to 26 Dec 6:59 am (Christmas) and 1 Jan 5:00 am to 2 Jan 4:59 am (New Year).

    3) Please note that Target Rate is inclusive of exchange commission imposed by the Bank. Your Target Rate net of the exchange commission will be watched against the exchange rates quoted by the Bank and such rates may not be the same as the interbank market foreign exchange rate. The Bank shall not be under any obligation to check the Target Rate against the rates prevailing in the relevant foreign exchange market on a real time basis, nor to effect any currency transaction at such foreign exchange market rates. When the watching conditions are matched, your order will be executed at your Target Rate, inclusive of the exchange commission.

    4) Once a FX Order Watch is placed, your "Transfer From" account will be held up for an amount calculated according to the target rate and transfer amount until completion of the transfer or the date on which the order expires ("Expiry Date"), whichever is the earlier. As a result, you will not be able to withdraw all or any part of the available balance and/or credit facility from the debit account until completion of the transfer or the Expiry Date, whichever is the earlier. Please therefore make sure you have sufficient available balance in "Transfer From" account until completion of the transfer or the Expiry Date, whichever is the earlier. If the rate is hit before the Expiry Date, the Bank will transfer the Actual Transfer Amount from the "Transfer From" debit account to the "Transfer To" credit account according to the hit rate and the transfer amount.

    If you have selected the notification option, an SMS or email will be sent to you when the target rate is hit and the FX order is completed or when the order cannot be executed for any reasons. Please note that the maximum transaction amount allowed is USD500,000 or equivalent.

    5) If you select to place a FX Rate Alert, an alert will only be triggered once when the exchange rate hits your target rate on or before the Expiry Date.

    6) If "SMS" is selected as notification option, please note that such SMS will only reach HK mobile number starting with '9', '8', '7', '6', '5' or '4'.

    7) FX Order Watch Trading Services is only made available to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier and HSBC One customers. If you have set up FX Order Watch or FX Rate Alerts, please do not close your HSBC Global Private Banking or HSBC Premier Elite or HSBC Premier or HSBC One account before the Expiry Date. Otherwise, the order will not be executed or the alert will not be sent.

    8) If you have set up FX Order Watch, please do not cancel or suspend your HSBC Internet Banking Service before the Expiry Date. Otherwise, the order will not be executed even if the target rate is hit.

    9) Other prevailing FX discount offer (if any) will not be applicable to the FX Order Watch transactions, unless specified otherwise.